Privacy Policy

# **Privacy Policy** **Effective Date: 01-01-2025** **BotChat** ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using BotChat, you agree to the practices described in this Privacy Policy. --- ### **1. Information We Collect** #### **a. Personal Information** When you register or interact with our platform, we may collect the following: * Name * Email address * Phone number * Billing and payment details #### **b. Non-Personal Information** We also collect non-identifiable information such as: * Browser type and version * IP address * Device information * Website usage data (e.g., pages visited, time spent on the site) #### **c. Cookies and Tracking Technologies** We use cookies and similar technologies to enhance user experience, analyze usage patterns, and deliver personalized content. --- ### **2. How We Use Your Information** We use the collected information for the following purposes: * To provide, operate, and improve our services * To process transactions and send billing information * To communicate updates, offers, and promotional content * To enhance security and prevent unauthorized access * To analyze website traffic and user behavior for optimization --- ### **3. How We Share Your Information** We do not sell, trade, or rent your personal information. However, we may share it under these circumstances: * **Service Providers:** With trusted third-party vendors who assist with payments, hosting, analytics, and other operational needs * **Legal Compliance:** To comply with applicable laws, regulations, or legal requests * **Business Transfers:** Your information may be transferred in the event of a merger, acquisition, or asset sale --- ### **4. Data Security** We implement robust security measures—including encryption, firewalls, and secure access control—to safeguard your information. However, no method of data transmission or storage is completely secure. --- ### **5. Data Retention** We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. --- ### **6. Your Rights** You have the right to: * **Access**: Request a copy of your personal data * **Correction**: Update or correct inaccurate information * **Deletion**: Request deletion of your data * **Opt-Out**: Unsubscribe from marketing communications To exercise these rights, contact us at: **[support@botai.in](mailto:support@botai.in)** --- ### **7. Third-Party Links** Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before engaging. --- ### **8. Children’s Privacy** BotChat is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. --- ### **9. Changes to This Privacy Policy** We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. --- ### **10. Contact Us** If you have questions or concerns about this Privacy Policy, please contact us: 📧 **Email:** [support@botai.in](mailto:support@botai.in)