User Terms

# **Terms and Conditions** **Effective Date: 01-01-2025** Welcome to **BotChat**! These Terms and Conditions ("Terms") govern your use of our website and our services. By accessing or using our platform, you agree to comply with and be bound by these Terms. --- ### **1. Acceptance of Terms** By using our website or services, you agree to these Terms and our Privacy Policy. If you do not agree, you must stop using the platform immediately. --- ### **2. Eligibility** You must be at least 18 years old to use BotChat. By accessing the platform, you confirm that you meet this age requirement. --- ### **3. Services Provided** BotChat offers tools for WhatsApp marketing, including: * Bulk messaging * Chat automation * Personalized marketing campaigns * Task delegation and performance tracking These services are subject to change without prior notice. --- ### **4. User Responsibilities** When using BotChat, you agree to: * Provide accurate information during account registration. * Use the platform in compliance with applicable laws and regulations. * Refrain from using the platform for unauthorized or harmful activities, including spamming, harassment, or fraudulent actions. --- ### **5. Account Security** You are responsible for maintaining the confidentiality of your login credentials. BotChat will not be liable for any loss resulting from unauthorized access to your account. --- ### **6. Payment and Refunds** * Users agree to pay all fees associated with the selected services. * Payments are non-refundable unless stated otherwise in a specific service agreement. --- ### **7. Intellectual Property** All content on the BotChat website, including text, graphics, logos, and software, is the property of BotChat or its licensors. Unauthorized use is prohibited. --- ### **8. Privacy** We prioritize your privacy. Please review our Privacy Policy to understand how we collect, use, and safeguard your information. --- ### **9. Limitation of Liability** BotChat is not liable for any indirect, incidental, or consequential damages arising from the use of our platform. --- ### **10. Termination** We reserve the right to suspend or terminate your access to BotChat at our discretion, without prior notice, for violating these Terms or engaging in harmful activities. --- ### **11. Governing Law** These Terms are governed by and construed in accordance with the laws of India. --- ### **12. Changes to Terms** We may update these Terms from time to time. The latest version will always be available on our website. --- ### **13. Contact Us** For questions about these Terms, reach out to us: 📞 **Phone:** +91 98250 41090 📧 **Email:** [support@botai.in](mailto:support@botai.in)